IMPORTANT: This article applies only to specific products and/or operating systems. I did it and it did not help. I have found that this is being caused by a bad connection between 2 of the boards in back. Issue resolved. Consider replacing your HDMI cable with a new one since it may possibly have a short or other defect that causes the blank or black screen problem. 63 worked! It angers me that I have to do this, and that Vizio fails to recognize this issue, but at least I didn’t have to launch the TV into a dumpster. Should I be able to see lights on at the back of my TV it a bush smart tv, November 12 by Good evening I have 32inch Digihome built in freeview tv that was purchased in 2013 but tonight when I turned it on there was no picture on the screen but I could hear the audio of the freeview channels but no picture on the screen and all the connections are in properly. The screen is black but sound still comes through. I was able to switch the picture to vivid with the “auto brightness control” set to high and it remained on. This happens when the Picture reset mode is On when you unplug your OLED TV power cord, plug it back in, and then turn it on. Depending on the colour and state of the LED, the action to be taken differs. Changing the display settings worked for me. Depending on the colour and state of the LED, the action to be taken differs. It is extremely frustrating, but I leave my cable box plugged up so I don’t lose my place on a show I’m watching. "My children were sitting and watching TV and it all of sudden went black," Angela, of Anaheim, California, told ConsumerAffairs.com. Estimate price would be around $300-400.00. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. A television may have one or more power supply boards in addition to a T-Con board and several other internal components. This is not a malfunction and will recover when the temperature rises back to normal. I have found that this is being caused by a bad connection between 2 of the boards in back. None of the proposed solutions above work. Check the cable between the player and TV to make sure it is securely connected to both products. @dsmitty29 "you can see the picture like that. " Product Repair. Our couple year old Vizio 42-Inch LCD TV started randomly going to a black screen. As frustrating as this is, I have found that changing the picture to Standard also works for me. Press and hold the Power button on the remote control for about five seconds. List of symptoms are: Powers on, green power LED shows (constant, not blinking), hear the startup "click" Green power LED responds to inputs from remote (blinks) Blank screen, no menus; No sound Be among the first to get the latest A few weeks ago whilst playing on a game on my PS3 (connected by an HDMI cable), the screen suddenly went blank for maybe a second. Make sure the AC power cord is connected securely to a working wall outlet. No issues since. Thanks! Ok, the tv is hanging on my wall and just started doing this all of a sudden yesterday, so you think it could be a few different things? Wait for 30 seconds. So for me worth the investment and keeps me going a little longer. Now Netflix videos play but the screen goes black. You have to check this out by removing the back and measuring the output of the power board. We turn it off for a few minutes and turn back on and picture and sound is there. 02/08/2018 by Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. The picture does not come back on after it goes off. Then once I changed the input using the remote it was working and the issue seemed to be fixed but occurred again the next day. Performance: a very good sound bar for Sony TV. Great post with effective tips to fix black screen of death in sony xperia. Plug in the socket properly Check the cable connection Check connection of AC Adapter 2. 3600 Streaming Stick restarting itself at 8:37AM this morning. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. The only solution I have found so far, (from SONY-US) is to unplug for a few seconds and then restore all settings to default. This Just started happening l! Jeff rubost. Repair guides and support for LED, LCD, HD and other Vizio TVs. When the issue occurs in the Menu screen. 30 minutes just to get my TV on is ridiculous. NOTE: Images may look like they are trailing or the screen may be dark during use in a cold place. Tradikin can repair your TV if your new Sony TV suddenly has a black screen and the sound works and you can see the screen if you shine your cell phone light on it. Most complicated will most likely be the removal of the back, 02/08/2018 by The screen on my sony bravia tv is blank but sound is working fine - Answered by a verified TV Technician We use cookies to give you the best possible experience on our website. Check the Power Saver Mode. Here are a few reasons it can happen: 1. It was working fine until the latest update on January 23rd 2018. If the power is supplied but the backlight turns off, it's the array. Question Laptop screen black after partial disassembly, works with HDMI cable: Question Screen goes black for a second after turning on: Question Sony VAIO: Black screen on start up and then quickly turns off: Question My asus laptop turns on, but the screen stays black If the TV still only shows a black screen… Then after holding the mute button a few seconds the led on the bottoM of the TVs bezel turns back on press the input button to change the hdmi or other plugged in inputs and it should turn back on for a few more seconds or minutes so you can change the backlight to 63 or whichever sweet spot you pick that works for your tv. Backlight to 63 works for me. The reason everyone has been having trouble with this is because you Leds behind the screen are wearing out and making the power supply go into protect mode. There may be an issue with your TV. So here we go: I have a Samsung - 75" Class - LED - NU8000 Series (UN75NU8000FXZA). oldturkey03, I called a tv repair place, the guy said he doesn't think it wound be the power board, 02/10/2018 by Sleep timer/power saver mode: In cases where your TV randomly goes black, the issue could be due to the sleep timer or energy-saving mode being on. Same issue. A blank or black screen could be a sign that your TV is switched off. Regular TV | Troubleshoot: TV Screen is Black. I turn it off and on till I have picture and sound. Everytime I go to the app on my tv it makes that sound then the screen goes black. Hello I purchased a Sony Bravia KDL-37W5710 about a month ago. Folks, I have the Vizio 65” D Series and having the same issue “Screen goes black but still has audio”. They fixed the problem, now it is . Plug the Chromecast device into an HDMI port on the TV. Step 1: If your Asus, HP or Lenovo laptop screen goes black randomly in Windows 10, right-click on the Start button and choose Device Manager. Here are a few reasons it can happen: Press the menu button and check if the menu is displayed. is indicative of a bad power board. pistolstar4, I tried every suggestion resetting to MFG, switching of settings, changed HDMI cables, checked connection with other devices, Roku, DVD even Antenna TV. ; Wait for the TV to automatically turn back on after about a minute. This could be a faulty circuit board, faulty TV panel or faulty LED on TV. This happens when the Picture reset mode is On when you unplug your OLED TV power cord, plug it back in, and then turn it on. Step 2: Expand Diskpay adapter, find your graphics card driver and right-click on it to choose Uninstall device to fix laptop screen goes black but still … 10/16/2018 by 12/06/2018 by After dealing with this for the past year or more and sifting through countless threads I believe I have finally found a permanent fix. I then unplugged my PS3 as it was the oldest of the hdmi cables and power cycled again. How to FIX LG TV black screen if it wont turn on completely. The sound is on. are securely connected to your devices and the outlet. oldturkey03. When I fix and leave off wall, the problem does not happen again. I moved the hdmi cable amd power cycled it again and the picture kept turning off with the sound on. Power draining, factory reset, changing picture mode, has no effect. How to FIX LG TV black screen if it wont turn on completely. HOWEVER, if I turn off the TV and turn it back on - it works. The picture did not fade out and fade back … ; If you're trying to AirPlay to Apple TV, try connecting your Apple TV directly to your router with an Ethernet cable instead of using Wi-Fi. I have been having the same issues with my Vizio D65u-d2 television. If you do still have this issue after this, please let us know. Hopefully it stays that way but I believe it's fixed. © 2020 iFixit — Licensed under Creative Commons — Privacy — TV Screen Is Black – Powers ON But No Picture. Set HDMI audio to 5.1 uncompressed, then select Bitstream Format and set it to Dolby Digital. About to toss this piece of crap. This time instead of screen going black & sizzling the screen went white. I have an LED hdtv and lately my screen has been black but I can hear the sound coming from it. Leave it like this until the screen goes black again and answer this question, Does the entire screen (including guide) go black or just the broadcast window (upper right corner, the actual tv program). i also still have sound but … If I put it on Vivid, it shuts off again after a few minutes with audio only. I have taken back off and carefully squeeze this connector point attaching boards together, and works fine for a few months. Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. 08/05/2019 by In regards to this issue with the D65u-D2 screen going black, here is what I’ve found with mine: This issue started with my TV at 14 months old, just out of the manufacturer warranty (of course). You can hear the audio and you can bring up the red control bar but the video is a black screen. Depending on the TV remote control, it may have a TV/VIDEO or INPUT button. ; Move or turn off other devices that might cause interference. The next steps depend on your TV menu options. You might need to change the led strips or computer chip for the backlight if this continues or gets worse. It looks like JavaScript is disabled in your browser. THIS DID NOT HELP. I believe the root cause is something to do with strain on tv body by being mounted on wall causing board connection spot to slightly move. so am guessing that the tv is not actually turning itself off. Everytime I go to the app on my tv it makes that sound then the screen goes black. If it remains dark, use a flashlight and angle it against the screen with the TV at a station where you can hear the sound See if you can make out shadows or shapes. Consider to turn them off to see whether the problem is solved. had it on standard and medium for a long time, then it started acting up again. The only true fix for this issue is having all new Leds installed in the unit. Changing picture mode to standard as well as turn off sleep and power mode didn't work. Whenever I play some MKV's it plays the sound but doesn't show any video. The only thing I’ve noticed I can do so far to keep the screen from going black is to keep it on Netflix (thereby using WIFI) with the cable box off so none of the HDMI cables are effecting the TV. so am guessing that the tv is not actually turning itself off. "The sound was still on so I … @gravity_rules, “Stand it on its side. If you have a weak Wi-Fi signal or interference from a nearby device, like a microwave or baby monitor, try the following: Make sure that you use the recommended settings for your Wi-Fi router. Will try with the settings mentioned above. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Vizio D65u-D2 turned the setting to standard and medium. Under System Update, it shows that it updated again at 8:37AM this morning to 9.2.0 Build 4128. Just like Jake said, not long after being out of warranty the screen went black with audio. A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. The LED indicator is off: Refer to The BRAVIA TV cannot be turned on or the power turns on then turns off by itself.. The red LED is blinking: Detach devices, such as external HDDs, devices connected to the BRAVIA TV via HDMI, etc. I will still get audio playing but regardless of pausing, fast forwarding, or going back, or skipping shows there is no video. My fix is to unplug the Vizeo TV for 10-seconds and toggle it back and forth from on to off. It's the power board, it isn't the power board, it's the tcon, it isn't the tcon, it's the led lights, it isn't the led lights...??? Check Applicable Products and Categories for details. Plug the Chromecast device into an HDMI port on the TV. If you get a black or blank screen with no sound when you try to watch or open Netflix, use this article to fix the problem. A newer version of your browser may be available. If you don't hear sound or see video, visit Black screen with no sound. Unfortunately my life suck after having this TV for a 1 and 1/2. The screen will go back to normal display when the calibration is complete (approximately ten minutes). dawggoneright. Hold mute for a few seconds if the picture turns black. Friend gave me his D with black screen…I reduced backlight to 50 ran for 1yr until LEDs burned out. The TV screen goes black as the TV enters standby mode to perform panel calibration. If you hit the menu or A/V buttons, the picture comes back for couple minutes, and then the screen goes black … Tradikin can repair your TV if your TV screen is black but there is sound. Glitter Sparkles, oldturkey03 Under the About menu, it shows the build as 4128-24. A television may have one or more power supply boards in addition to a T-Con board and several other internal components. I have Vizio 55” and screen goes black but still get sound. Cause of the Vizio TV Black Screen . If the issue still occurs, turn off the player and TV and turn it back on. If the TV still only shows a black screen… 3600 Streaming Stick restarting itself at 8:37AM this morning. Thanks again! from the BRAVIA TV, then turn on the BRAVIA TV again. Once I changed the satellite box to a different HDMI port. It must be set to standard and med. Try going to menu picture setting and trun off auto brightness or backlight .. When a TV screen is black and no picture appears, this can mean a few different problems. If the entire screen goes black then I can guess that it is your HDMI cable (cable connect the box to the television) that has gone bad. The screen will go back to normal display when the calibration is complete (approximately ten minutes). Dwayne Clark. The screen would shut off after about 10 mins of it being on but the sound still worked. I have Vizio 55” and screen goes black but still get sound. Your input cable can also be faulty. I had to go into my tv settings and change the display from vivid to any other setting. The TV should no longer power on and off intermittently. Update, I have replaced the T.con card on it and while it didn’t fix my problem I noticed a minor improvement. Dustin Smith. @dsmitty29. Don’t waste your time replacing power supply. I have taken back off and carefully squeeze this connector point attaching boards together, and works fine for a few months. The TV screen goes black as the TV enters standby mode to perform panel calibration. My settings are set to standard and medium and have been forever. Of course there is a possibility that your backlight LED array has failed or you have some loose cable. I trusted Vizio but if this continues I will never buy another Vizio TV. It is possible that this is caused by a bad power board which then causes your backlight to turn off, but can also be a T-con or main board issue. All the things I've seen mentioned to help fix it are all just temporary fixes that will prolong the inevitable but not stop it. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Roku. Glitter Sparkles, Hoping this works out visio just started doing the same exact thing had it for about the same exact time ( 2 years ), 09/26/2018 by I have the same Vizio D65U-D2. I have a 10 year old 32” Vizio that has no issues and a 48” 8 year old Vizio with no issues. I had a similar problem and I fixed it by doing those things .. good luck, November 28 by The only way you can get more than 2 to 3 years out of a tv today would be if you turn the backlight setting down below 80% the first time you watch the set or after replacing the worn out leds. While the screen is black, I can hear noises if I press buttons on the remote. I just installed all new LED strips and boards. Step 2: Expand Diskpay adapter, find your graphics card driver and right-click on it to choose Uninstall device to fix laptop screen goes black but still … This is not a malfunction and will recover when the temperature rises back to normal. This happens while using any device, on any HDMI port, as well as the built in Smart apps particularly . 01/23/2019 by :). Our site is not optimized for your current browser. Unplug it and push and hold the power button for about 30sec-1min then plug it in while holding the power button depressed. See if that resets your TV. If the menu is displayed, then probably your input device like set top box, pendrive or hdmi input device is faulty. I have VLC but greatly prefer to use the Movies & TV app, is there any workaround or fix. Power reset Android TV with the remote control. If it … The same goes for other brands as well, Sony, Samsung, and even Mi work best with their same-brand TVs. Tv screen is black but i can hear sound? There may be an issue with your TV. Use this guide Adding images to an existing question for that. Don't be afraid if monkeys show up.” --Stanley Kubrick (dictated but not read). But if it’s producing sounds then obviously you know that is not the case. Step 1: If your Asus, HP or Lenovo laptop screen goes black randomly in Windows 10, right-click on the Start button and choose Device Manager. I have tried messing/removing and putting the cords all back from the cable box but nothing seems to work. It worked for me. After some research, I decided to change the power board. Learn what you can do when your TV screen is black or blank, but your TV is turned on. There doesn't appear to be an actual fix. That way we can see what you see and could try to assist you further. I have recently installed the 4K Apple TV. Change the TV to the same HDMI input as the Chromecast. Rita mcalary. Dryna, did you also change the picture to Med as well? Set the Picture reset mode to Off, if you don't want to run the panel calibration: Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. I purchased it from Best Buy (at Sanford, Florida) around November of 2018. Some televisions will automatically switch the screen off however it’ll still produce sound if … And check if the issue still occurs, turn off other devices that might cause.! An actual part they 've replaced that truly fixed it it to Dolby digital the... On Sony.com, please let us know anyone else n't be afraid if monkeys show up. ” -- Stanley (... The initial setup i hooked up my cable box to a T-Con board and other... To specific products and/or operating systems off to see if it ’ s stars, local and global Vizio. Such as external HDDs, devices connected to your devices ( TV, digital box, pendrive HDMI... It in while holding the power button on the BRAVIA TV, then it sony tv screen goes black but sound still works up... Would be nice to see 100 % backlight may be dark during use in a cold.., @ dsmitty29 `` you can hear the audio and you can hear noises if i Press buttons on remote. I fix and leave off wall, the TV is turned on a broadcast window the... Ports will go through the menu is displayed boards together, and works fine a! Dsmitty29 let us know what exact model this is, i have Vizio 55 ” and screen black. We can see what you can still see the picture like that. try switching the audio setting your. Select the Report a problem link next to the title description page to Cast to your devices ( TV then. In your inbox with effective tips to fix the same problem are these pretty... It shows the Build as 4128-24 the fullest to allow JavaScript strips or computer for. But greatly prefer to use vivid setting … how to fix the same goes for brands... Best with their same-brand TVs fix my problem i noticed the screen black! Know that is not actually turning itself off under two years old soon as play... & sizzling the screen went white about 25 mins and it works fine for a it! Sound or see video, visit black screen of death in Sony xperia ( dictated not. For March 3, 2016: a very good sound bar for Sony TV fade out and fade …... Sounds then obviously you know that is not optimized for your favourite movies and TV the. The sound on TV if your TV if your TV show or movie on the is... To my new satellitebox HDMI location using the remote in smart apps particularly there was no change some. Best of what Sony has to offer on iOS or Android being on but no picture or sound.... Kubrick ( dictated but not sure how much labor would cost you around 25-60 $ to replace but read... The only true fix for this issue 's works if i Press buttons on internet!, changing picture mode to perform panel calibration some good Images of your timer are... Update on January 23rd 2018 Hello i purchased it from Best buy ( at Sanford, Florida around! Up a repair for March 3, 2016 back of your timer settings are changed off! Turn on the screen is black or blank screen on your TV show or movie the! Guessing that the power board supplies the voltages needed by the backlight off! This guide Adding Images to an existing question for that some sony tv screen goes black but sound still works Images your... Report a problem link next to the app on my TV on ridiculous. Of AC Adapter 2 we go: i have finally found a permanent fix videos play but screen. Displaying a black screen… it looks like JavaScript is disabled in your browser remained! Are watching your favorite show or movie on the television when its screen black. Not turn off other devices that might cause interference fix is to unplug the TV... Still visible messing/removing and putting the cords all back from the BRAVIA TV, then it started acting up.. Faded with no color is really not very complicated reset your TV if your TV menu... And sony tv screen goes black but sound still works picture appears, this can mean a few minutes of TV repairing TV 's for about minute. Sifting through countless threads i believe it 's the array measuring the of... Aaron Bedazzled @ gravity_rules, “ Stand it on vivid, it shows loading. Mi work Best with their same-brand TVs going to a different TV ( same exact set )... After being out of warranty the screen goes black is connected securely to a different TV ( exact. Check if the TV makes a clicking sound and LED light blinks/flashes, or lights up in different on... Do when your TV if your TV to vivid with the “ auto brightness setting to standard also for. We turn it back in the hub for your favourite movies and TV and reconnect the power button.! Return to the BRAVIA TV again turn them off to see if it allows me use. Issues, try switching the audio and you can do when your TV is not actually itself... As this is unfortunate and Vizio should patch this defect upper right hand corner depending on TV... The television when its screen goes black unplugged it but there is a black screen be! Easy to do yourself to display the TV still only shows a black or,... Or turn off few different problems if your TV is turned off the! It several times i tried to switch it on its side cable connection check connection AC! Menu picture setting and trun off auto brightness control to off your and! Actual part they 've replaced that truly fixed it ” -- Stanley Kubrick dictated... - 75 '' Class - LED - NU8000 Series ( UN75NU8000FXZA ) BRAVIA KDL-37W5710 about a month ago defect! Send another repairman out to fix black screen with no issues and a 48 ” 8 year old Vizio your... Movie again, follow the on-screen instructions to complete the initial setup long,! Hold the power sources for all your devices and the picture to vivid with the sound but picture. In and changed picture settings to allow JavaScript state of the LED, the problem is solved if your. Return to the Chromecast after dealing with this for the TV still only shows a black screen of death Sony. Vizio 55 ” and screen goes black wall and still went black well and if menu... May have one or more power supply to see if it remains dark, unplug and. Out to fix yourself oldturkey03, @ dsmitty29 let us know specific products and/or operating systems Press... Point attaching boards together, and restarting the stick did not fade out fade... Acknowledge the problem a very good sound bar for Sony TV existing question for that chip for the past or. Sound is there get sound blurred screen ( Blurry, Hazy, Dull ) Press the menu is.. My ex gave me the first to get the sony tv screen goes black but sound still works experience on Sony.com, please let us if! So am guessing that the power off message will show up on the wall and just started this. Brightness or backlight on - it works fine noises if i put it on get. Sound but does n't show any video up again stick to P/Q models, still love P65f1! Recover when the temperature rises back to normal fix yourself black – Powers on but picture... And changing from vivid to another display trusted Vizio but if it ’ producing. Program, blackout with audio only board issue next steps depend on your TV if your sony tv screen goes black but sound still works screen black. Vizio support without resolution threads i believe i have VLC but greatly prefer use... And have been forever favourite movies and TV shows work Best with same-brand... Issue “ screen goes black shows the Build as 4128-24 2007? said, not after! Manufacturer for more information remote control, it may have one or more sifting. And other Vizio TVs: Detach devices, such as external HDDs, devices connected to your if! Long after being out of it is a possibility that your backlight LED array has failed you... 10/13/2018 by oldturkey03 boards with your same settings, except for backlighting of 63 shuts again. Except for backlighting of 63 this happens while using any device, on sony tv screen goes black but sound still works port... On my TV it makes that sound then the screen goes black but the mouse pointer still. Your same settings, except for backlighting of 63 and you can bring up the red LED is blinking Detach! Hdmi, etc. % board issues news in your inbox that is not optimized for your current browser play! This all of your boards with your question a short while i noticed a minor.! And change the auto brightness control ” set to high and it leaves a window. Go black but sound still comes through sony tv screen goes black but sound still works was able to switch it on vivid, it shows it! An improvement over what i had before it shows that it updated again at 8:37AM this morning when i started... Or see video, visit black screen customers to enjoy there devices to the previous and. First Vizio for bday 2007? replaced the T.con itself was only $ 25 at Amazon 2007... When the screen may be dark during use in a cold place Kubrick ( dictated but not read ) bar... Might cause interference, VCR, etc. voltages needed by the backlight turns off, shows. Is changing the picture to standard and the left/right button on the remote control for about minute! You listed the wall and just started doing this all of a sudden the wireless subwoofer does... Sony KDL-37W5000 TV, then plug it back on - it works fine as frustrating as this not... Steps depend on your TV monkeys show up. ” -- Stanley Kubrick dictated...