This information includes; Fire Safety Notices and evacuation procedures as well as information regarding the use of facilities such as hot tubs and swimming pools. Items of food and drink will not be returned. It was literally overlooking the beach, with just a cobbled street between us and the sea. The Party leader who makes the Booking is responsible for making sure that all members of the Booking Party are aware of and strictly adhere to these guidelines. We will upon request, provide the name and address of the Owner of the Property You have booked. ‘Coming Soon Properties’ - Where a full gallery and description of the Property is unavailable, advance bookings can still be made under these Terms. Always unclip the lid before removal is attempted. If the Owner fails to comply with these Terms, they are responsible for loss or damage You suffer that is a foreseeable result of their breach of the Terms or their negligence, but the Owner is not responsible for any loss or damage that is not foreseeable. You will have 5 Business Days to respond with any queries. Please contact Our travel advisors should You require further clarification. This will be treated as a cancellation by You and no refund of any monies paid in respect of the Booking will be made. If We are able to do so We will make a reasonable effort to re-let the Property for the full length of Your original Booking and if successful we will not charge You for the days we have been able to re-let the Property. Our registered office is at Carne House Western Extension, Threemilestone, Truro, Cornwall, TR4 9LD, United Kingdom. Boden. Please read these booking conditions carefully. Registered Office: Companies House, Cardiff. The Owner will supply the Stay to You for the period set out in the Booking Confirmation. We recommend You take out holiday insurance for this eventuality. This is non-refundable if You change Your mind and cancel the Booking but will be refunded if we are unable to provide the Property to You for any reason. Owner usage - How many weeks can we book? The full extent of Our and the Owner’s liability is as set out in clauses 18 and 19 of these Terms respectively. Once investigations are complete, We will confirm final deductions and refund any monies owed to You within 48 hours. A Message from Lord Pickles and Lord Blunkett, followed by Cornish Gems's best practice article The ability to listen and learn from one another has always been vital in parliament, in business and in most aspects of daily life. Helen Lloyd. The tub is very deep; do not allow anyone to sleep in it. You must not bring any pet to the Property if it is advertised as not allowing pets. Die Firma wurde 07.08.2009 registriert. If You lose a set of keys, We will deduct the cost of the replacement from Your Good Housekeeping Deposit or Good Housekeeping Waiver. Your check in time is detailed in your reservation confirmation. We / the Owner reserve the right to terminate the contract without notice for any breach of this clause and no refunds will be provided if Your Stay is ended early. We act as agent for and on behalf of the Owner to provide the Stay via Your Booking. Any information regarding the local area and activities that may be shown in our literature or on our Website are outside our control and are not supplied by us. It is Your responsibility to ensure You are satisfied with the cot provided and, where applicable, the fit of any mattress and baby bedding You provide is safe and appropriate for use by Your child. Criminal or wilful damage will not be covered by either the Good Housekeeping Waiver or Good Housekeeping Deposit. A minimum of 2 toilet rolls per toilet facility will be provided. 10% Off. Once Your Booking has been confirmed, the Owner agrees to provide Your Stay in accordance with these Terms and Your contract for the Stay will be with the Owner with us acting as agent in accordance with these Terms. We shall report to You in writing within 7 days of Your Departure Date, with details of the damages/loss incurred and/or additional cleaning costs with an indication of any possible deductions along with photographic evidence (where applicable). Cornish Gems will upon request, provide the name and address of the Owner of the Property You have booked. If You think that there is a mistake or require any changes, please contact Us to discuss. As soon as is reasonably practicable after the problem arises, you should contact Our customer services team at customerservices@cornishgems.com, giving full details of your complaint. To cancel Your concierge booking, You must telephone Us on the number shown on Your concierge booking confirmation as soon as the reason for cancellation occurs. Invoicing and accounts. We will issue You with one set of keys to the Property and You are not permitted to get keys copied. You will be liable for the balance of any costs to rectify any damage or loss above the total covered by the Good Housekeeping Waiver as well as liable for any damages / losses not covered by the Good Housekeeping Waiver (i.e. These Terms tell You who we are, how we will provide services to You, how You and we may change or end the contract, what to do if there is a problem and other important information. This is the perfect opportunity to confirm whether you are satisfied. At Cornish Gems we … Sanitary and baby products should not be put down the toilet but disposed of in a safe and hygienic way using the bins provided. Join Facebook to connect with Cornish Gems and others you may know. Whilst We make every effort to ensure the accuracy of the information contained in our advertising and other promotional literature, the information and prices may have changed by the time You come to book or there may have been an error. It is important that You remember to download ALL Your welcome information prior to the start of Your journey as mobile signal in Cornwall is not always reliable. Additional hand towels are provided for each toilet facility. death or personal injury caused by Our negligence or the negligence of Our employees, agents or subcontractors; fraud or fraudulent misrepresentation; or. Jun 2009 – Present 10 years 6 months. Our office opening hours are 9am - 6pm Monday to Friday and 10am - 6pm on a Saturday but opening hours may vary on bank holidays. Where pets are welcome an extra charge is applicable as set out below: Our Website will indicate whether the Property is a Gem or Crib Booking. You can choose to cancel the contract in accordance with clause 16 if You do not accept these changes. Cornish Gems does not hold any ownership in the properties but acts as an agent for the Owner of the Property. Please quote the booking reference number in all subsequent correspondence with Us relating to the Booking. Some of our unique and remote properties have to rely on septic tanks to store toilet waste. Amy Embellished Flats - Navy Glitter/Multi Jewels. Please see the, If You wish to contact Us in writing, or if any clause in these Terms requires You to give Us notice in writing (for example, to cancel the contract), You can send this to Us by email on. Any alterations to Your Booking which require us to issue a new invoice will result in an additional administration charge of £25 plus VAT. The Owner, its representatives and any third party contractors including but not limited to gardeners, window cleaners and hot tub engineers shall be allowed access to the Property, grounds and gardens at any reasonable time during Your Stay. any liability it would be unlawful to exclude. All holiday reservation requests (whether via email, telephone or post) are considered to be an acceptance of these conditions. damage / loss caused by negligence). Items will be returned to You if requested, at a cost of £10.00 plus postage and packing. 2. PROMO CODE. The option to choose either the Good Housekeeping Deposit or Good Housekeeping Waiver will be given to You at time of booking and must be finalised prior to the settling of the final balance of the Hire Cost in accordance with these Terms. Please take every care to use the hot tub responsibly and please do consider your neighbours if using the hot tub at night as complaints will be taken very seriously. Where You have chosen to pay the Good Housekeeping Waiver, the Good Housekeeping Deposit is not payable. If You do not make any payment due to Us by the due date for payment, We may cancel Your Stay and terminate this contract. We or the Owner may have to cancel a Booking before the Check-in Date, due to an Event Outside Our Control, the unavailability of the Property or the unavailability of key personnel or key materials without which We cannot provide the Stay. Please see clause 20 of these Terms for Our responsibilities when an Event Outside Our Control happens for further information. A Booking Fee is charged on every Booking and must be paid when You make Your Booking to secure the Property. VAT). New Brochure . All leisure facilities indicated in the Property Description including swimming pools, hot tubs and boats are subject to availability and We / the Owner cannot guarantee these will be available for Your Stay. In making this service available we are relying on you to keep your pet under strict control at all times. Your ‘Cornish Gem’ should be well presented for you with everything operating correctly. Our travel advisors will notify You via email within 48 hours of the full description and images going live on the Website. For a coastal stay in Cornwall, the luxury holiday letting company Cornish Gems (cornishgems.com) has just added a brace of properties. If changes to Your Booking are required due to a Event Outside Our Control we will not charge the usual administration fee to amend that Booking. +44 (0)1872 241241 We may offer special offers and/or discounted rates from time to time which will be subject to availability. If You do not wish to accept the alternative property or another property is not available You will receive a full refund of all monies paid to Us but You will have no further claims against Us or the Owner. In making the Booking You understand and accept that We do not hold any ownership in the properties listed on our Website, but act as an agent for the Owner of the Property. 10% off first … We cannot guarantee provision of concierge services for last minute deals or Stays booked within 4 weeks of the Check-in Date. For the avoidance of doubt, the Owner is not responsible for any transport and/or alternative stay costs. Mrs L Church. Mon - Fri 9am to 6pm, Sat 10am to 6pm On the Departure Date You must ensure that there is no sign that the pet has been at the Property, that no waste is left in the grounds and no nuisance has been caused to neighbours. You must not drag the vinyl cover using the cover straps, always use the handles. You will receive a courtesy call from our team to your nominated mobile phone the next working day following your arrival. Once You have accessed the Property or the Check-In Date has passed (whichever is earlier), You may only cancel the contract for Stay by giving Us written notice if We: go into liquidation or a receiver or an administrator is appointed; change these Terms under clause 4.1 and You elect to cancel the contract; or. Properties where the discount is not visible are not included in the promotion. We are Cornish Gems Ltd ("We/Us/Our"), a registered company in England and Wales incorporated under company number 06984313. Additional cots and high chairs must be hired and returned to the equipment hire company by You which will need to be arranged by You direct with an equipment provider. Welcome to Field to Farm Community Register now to gain access to all of our features. Where the concierge service involves an activity provided by an independent contractor, We accept no responsibility or liability for any losses or injuries caused by You undertaking the activity. And the Cornish Gems bag was a nice touch too & proved very useful. Please note, if a dog or other pet is brought to a Property without being declared prior to arrival, then We reserve the right to charge for the additional pet and apply an administration fee. We reserve the right to amend prices quoted for the Property in any advertising material due to error, omission, or changes in the VAT rate and, to change the payment processing charges. The chilled prosecco was a very welcome surprise, thank you! Our acceptance of the Booking will take place as described in clause 2.7. Please ensure You familiarise yourself with the Property access, facilities, parking, layout, grounds and/or garden so that You can make a fully informed decision about a property’s suitability to Your requirements, needs and taste prior to making a Booking. We will use the personal information You provide to Us to: inform You about similar products or services that We provide. You must not part with possession of the Property or share it, except with members of the Booking Party. We shall however endeavour to ensure that the independent contractor has adequate experience. If You have any questions or if You have any complaints, please contact Us. Vellandreath Valley and its Cornish Cottages are “Dog Friendly” being situated on the fabulous Whitesands Bay (Sennen Beach) and next door to Gwenver Beach, a beautiful spot allowing dogs year round. Registered Office: Companies House, Cardiff. Please bring your own pet basket/cage and do not allow your pet on furniture, in bedrooms or on beds. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more. In this instance We will upon request, provide the Owner of the property You have booked with Your name, email address, home address and phone number. Please ensure that You read these Terms carefully, and check that the details on the Booking are complete and accurate, before You submit the Booking. Please see clause 7 of the Booking Terms and Conditions for your obligations relating to keys, fobs and parking permits. The Property will not be available outside of the times specified in the agreed Check-in Date or Departure Date. Whilst we endeavour to keep this information up to date we cannot guarantee that it is accurate. We and the Owner shall not have any liability for any losses suffered as a consequence of the cancellation. We strongly recommend that You take out holiday insurance which includes cancellation of holiday "extras". You will be advised of any costs actioned against the Good Housekeeping Waiver. The use of candles and fireworks are not permitted at or in any Cornish Gems properties. The Owner does not limit its liability to You for; death or personal injury caused by negligence; The Owner does not have any responsibility or liability to You (other than as outlined above) for loss of or damage to any of Your items, belongings or vehicles, howsoever caused. Any Serious Water Leak (i.e. Do not use detergent or soaps of any kind in the tub. You may stop receiving these at any time by contacting Us. We understand our duty of care to guests and have ensured that the Property is reasonably safe for the purpose for which guests are invited to use them, however, each guest has a duty of care to take care of his or her own safety. Failure to vacate the Property and remove Your belongings by the date and time specified in the Departure Date will result in You being charged a further day’s proportionate cost at the prevailing tariff for the Property into which Your occupation extends. High chair type may vary from property to property but will meet European safety standards if used correctly. Send your photo(s) to editorial@cornish-times.co.uk or to The Cornish Times by direct private Facebook message. The Owner expects You and Your Booking Party to use the washing machine and tumble dryer where provided if you require clean towels and tea towels during your Stay. The Good Housekeeping Waiver covers You for costs to rectify damage or loss up to five times the Good Housekeeping Waiver (including vat) value. Answering telephones. You should not use the Property for any illegal purpose. The company's country of origin is UNITED KINGDOM. Cornish Gems has sensational spring bargains waiting for you. Luxury holiday cottages across Cornwall . We have no data about company previous names in last 10 years. We may cancel the contract for Stay at any time with immediate effect by giving You written notice if You: do not pay Us when You are supposed to. The day We receive Your written cancellation is the date on which Your concierge service(s) will be cancelled. No-one other than such individuals as are listed in the Booking Confirmation may enjoy the Stay. Please see clause 6.9 of our Terms and Conditions for further details and the extent of our responsibilities in this regard. If You depart voluntarily from the Property before the Departure Date, no refund shall be given in respect of any period when you do not occupy the Property. Short Breaks From The Lowest Price Of £449. Please enter this code into the key safe (where applicable) to access the door keys. Please note We reserve the right to charge an administration fee for the processing of any damage claims. You agree not to use the Property for any commercial, business or resale purpose, and the Owner has no liability to You for any loss of profit, loss of business, business interruption, or loss of business opportunity. This mobile number is supplied in your arrival information letter and in the property welcome folder which you will find in the Property. Where the Property Description states pets are not permitted in the Property, neither the Owner nor Us give any warranty or undertaking to You or any member of Your Party that the Property is suitable for sufferers of pet related allergies. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. Please see the House Rules for our Complaint Procedure. We / the Owner accept no liability for telephone or internet services not being available or failing. Reviews from Cornish Gems employees about Cornish Gems culture, salaries, benefits, work-life balance, management, job security, and more. Cornish Gems. Much more than I would have expected. The Good Housekeeping Waiver is a non-refundable payment which covers You for damages up to five times the Good Housekeeping Waiver paid - the amount will depend on the property You are booking but will be notified to You in the Booking Confirmation. An Event Outside Our Control includes, but is not limited to: strike, civil unrest, civil emergencies, government prohibition or restriction on all or part of the economy or trade including local lockdowns, pandemic, epidemic, environmental disaster, domestic appliance breakdown, temporary invasion of pests or utilities failure or interruption. We do not accept responsibility for the safe carriage of any items returned which will be returned at Your risk. Read our FAQs to help you make a decision × 1.Do we take a Damage Deposit? Das Unternehmen ist mit dem SIC/NACE Code "68320 - Management of real estate on a fee or contract basis" registriert. 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